Privacy Policy

GDPR is the law regarding personal data for EU citizens. This Privacy policy complies with GDPR and we list what data we are storing about you, how we collect it and what you can expect when it is stored and for how long.

We are required to inform you about who we are, what we are using the information for, what gives us the right to collect certain data and how we treat the data. When it will be removed, if we are sharing it with someone else and what rights you have regarding all this. This are all outlined in our Privacy Policy below.

If you have any other questions about our policy and/or GDPR, please contact us at support@flightlogbackup.com.

We gather different personal data to be able to run the system. Since the system is about monitor and manage information.

We gather information like:

• Contact information and preferences
• Financial data, invoices etc when purchasing anything from us
• Data related to you as a pilot, certificates, diplomas, logbook of flights, hours etc.
• Data needed for the use of your company when connected to such: Next of Kin, Address, phone number, flight times, duty times, mission reports signed, and other tasks done and signed as your work for that company.

Most of the information obtained by you are entered by yourself in consent. Some other data might be added from a company you are in relationship with. This data could be data like certificates, diplomas, course certificates with signatures, addresses, phone numbers, email address.

It could also be information you are asked by the company to add to your own profile.

We also collect data via cookies and sessions. Refer to Cookies and tracking software section.

Like most sites we uses cookies, a small file stored locally on your machine, either short time, during your browser is open or longer time. Some cookies are for functioning of the site itself, cookies that without, the site would not work.

We collect data for analytics and to help us improve the system and functions. This information includes:

• Device information
• Behaviour of user navigation
• Event data into data logs, tracking systems and support service tickets

We analyze traffic, performance which could include personal data like IP addresses. But these are not stored, just monitored for traffic irregularities and security purposes.

The other kind is used by tools like Google Analytics to help us track and monitor behavior of our users to see what works and what does not. To help us improve the FLB system as much and best we can.

Cookies can be deactivated at browser level, some things might still work, but some might break totally in the FLB system.

Like most web sites we gather certain information automatically into log files, information like IP Address, browser type, referring site, which pages where visited at flightlogbackup.com with timestamps and navigation. This to improve the FLB system. We do not use this for marketing purposes.

GDPR assures that you have the right to update, modify, and in some cases delete the stored data about you. Most of the data is already fully controlled and editable by you from your account.

There are some regards where you are not allowed to demand deletion of data, and that if the data is needed for some other contractual or by law need to be stored. This could eg be data regarding you as a pilot for a company you are connected to. If the company require you to share address and phone number with them, we are not allowed to delete that data for you.

For deletion of your Flightlogbackup (FLB) account, please log into your account via www.flightlogbackup.com and navigate to Support - Contact and open a ticket. Alternatively contact us at support@flightlogbackup.com.

If your account is deleted, all data will be lost and not accessible via the website or FLB App on App Store or Play Store.

FLB will use your email upon registration to send out important service notes and news letters.

You can opt out of the newsletters either by selecting the unsubscribe link in the email, or under Settings in your account.

FLB website may include social media widgets or support widgets from third parties. These functions may collect information about IP address and time on interaction or set a cookie.

These functions are hosted directly from the providers and are governed by their individual privacy policy.

We make use of:

• Google Analytics by Google to track and monitor user behavior of The service to be able to develop and improve.
• Zendesk for Support and Manual libraries.
• Amazon Web Services for storage and hosting of parts of The Service.
• Visma SPCS for invoicing.

We might submit testimonials from you to showcase our system.

This may include name, email and picture. This is always only done with your explicit consent.

We will not sell any personal data with third party.

We will share data only in the way we describes in this Privacy policy.

We might share data if required to by law, with all other third party will be needing your prior explicit consent.

We keep your account information on a secure server behind a firewall in 24/7 guarded server centers.

When you enter sensitive information, such as passwords and at login, we encrypt that information using secure socket layer technology, SSL (indicated by the green/blue color in the address field).

If you manually change your URL we can no longer guarantee that sensible data will be encrypted.

In accordance with GDPR we store all personal data of EU citizens within EU.

We may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if we have a good faith belief that the response is required by law.

This may include respecting requests from jurisdictions outside of Sweden where we have a good faith belief that the response is required by law under the local laws in that jurisdiction, apply to users from that jurisdiction, and are consistent with generally accepted international standards.

We may also share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to protect ourselves and you from people violating our Statement of Rights and Responsibilities.

This may include sharing information with other companies, lawyers, courts or other government entities.

We may update our policies from time to time. Any significant changes to this policy will be sent out to the account owners registered email address.

Although most changes are likely to be minor, The Company encourages visitors to periodically check this page for any changes.

Major updates will require a new acceptance before the continued use of FLB.